The fast Reaction aspect empowers customer support brokers to successfully take care of routinely asked concerns, providing swift methods on the go.
In your dashboard, you will locate true-time updates of the principle search KPIs in your eCommerce web-site, for instance: one of the most searched products, the most viewed and your conversion rate.
A rich and various product selection, along with multiple sellers to select from, improves the customer expertise. Customers can take a look at a big range of products and types, making their shopping experience additional partaking and gratifying.
The addon is designed to enhance customer interaction by giving immediate support and responses as a result of live chat and AI-driven chatbots.
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This Prestashop social messenger module incorporates the messenger chat alternative from the front-conclusion of the web site.
While in the cart's page, A very powerful information and facts is from the "Cart Summary" area, where you may see what products the customer chose to get, the price of every product, the amount they put of their cart, and the overall worth in their cart.
As previously described, we explored the person-friendly backend customization selections furnished by the PrestaShop WhatsApp Live Chat Extension. As soon as the necessary configurations are create, the store administrator can instantly activate the customer support feature around the online store.
You can test sure modules in the demo environment, and find out how they behave on the two back office and also the front office of your store.
In the two conditions, you'll be able to simply click the "Look at" icon to begin to see the content of your client's cart, and use this data to improve your professional general performance.
Even so, for those who’re looking to take your business to another stage and enable multiple distributors to sell their products on your platform, Knowband’s Prestashop Marketplace Addon is the answer you require.
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Must you have any inquiries or suggestions concerning the WhatsApp Chat Manager Plugin, our support team is readily accessible at [email protected].
The System gives you all you'll want to put in place a functional and personalised Website store. You may insert products, fulfill orders, settle for payments, website and even localize your e-store for different markets.